Frequently Asked Questions (FAQ)

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Building Your Website
We recommend using either Office 365 or Google Workspace (formerly G Suite) for email hosting. Both of these are reliable, and offer a relatively low cost per user.    Often, when you buy web hosting for your website, you can add email hosting for free. It’s not very reliable and we suggest you avoid this ... Read more (Read more)
Building Your Website
Not necessarily.   Lots of website designers and developers will automatically want to offer you a brand new website when you contact them for help. Often, this can be due to the personal preferences of that specific developer, rather than because you need a completely new website. Sometimes, a developer may suggest a brand new ... Read more (Read more)
Building Your Website
Ideally, your website should load in 3 seconds or less.    Speed is incredibly important, and is a major factor in creating a good user experience. It’s not difficult to guess that the longer it takes your website to load, the more customers you’re likely to lose. Specifically, for every extra second your website takes ... Read more (Read more)
Building Your Website
Yes. SSL, which stands for secure sockets layer, is now essential for your website.   SSL keeps an internet connection secure and protects any sensitive data that a user may input on your website. An SSL certificate ensures that any personal information submitted on your website is encrypted so that it cannot be accessed or ... Read more (Read more)
Building Your Website
Not usually. We don’t use site builders unless a client asks for them directly. Even though it’s easy to get excited about using site builders to make your website look really attractive, there are two main reasons we try to avoid site builders wherever possible.   The first reason is speed. Adding additional elements to ... Read more (Read more)
Building Your Website
A Content Delivery Network (CDN) is an add-on service for websites that helps images, scripts and stylesheets load more quickly. CDN services are very popular and the majority of web traffic is served through CDNs.    A CDN works by copying content from your website to a collection of remote servers. When a user then ... Read more (Read more)
Building Your Website
We don’t write content (for clients) ourselves, but we can introduce you to content writing professionals who can help you with your content.    The content on your website is incredibly important. It’s your way of communicating with prospective customers, and it’s worth making sure you’re getting the most out of the words on your ... Read more (Read more)
Building Your Website
A question often asked by clients who want to extend their website to add brand new functionality, do you need a brand new website (a website built from scratch)? Or can you extend what you have? If you already have an existing website that’s doing something positive for you (phone calls, email leads, sales or ... Read more (Read more)